AR Administrator – Brampton, Ontario

AHK Accounting Recruiters
Job Type : Full Time
Brampton, Ontario

Our client is a multinational distributor of video games, accessories and specialty products conducting business in Canada, USA, and Latin America. Established by video game industry experts, our client is an award-winning company that offers flexible and dynamic distribution solutions to meet supplier and retailer goals. In Canada, they are the largest distributor of video games and accessories, representing all publishers in the market. Some of their larger retail accounts include Best Buy, Walmart,Amazon, Costco, Shoppers, while also being the exclusive distributor for Sony PlayStation.

The company is comprised of approximately 500 employees throughout different branches, with 140 staff working out of their head office in Brampton. They are known for high-performance, offer excellent culture, fun environment, and supportive management. They have been awarded such as accolades as Best Employer, Best Managed Companies and were also recognized as Profit Magazine Top 50 as one of Canada's fastest growing organizations.

This position is primarily responsible for all aspects of Accounts Receivable administration and collection of assigned National and Regional accounts.

Duties and Responsibilities:

  • Managing and administer the receivable requirements for assigned National and Regional Accounts
  • Post Electronic payments on assigned accounts and ensure all payments and credits are applied accurately and on a timely manner
  • Manage and resolve customer overdue accounts, including communications with customer and/or internal departments as required
  • Responsible for the investigating and processing of charge backs/deductions on assigned customer accounts in a timely manner
  • Responsible for providing all pertinent information to claims & sales department regarding deductions from cheques to ensure deductions are properly accounted for
  • Perform quarterly account reconciliations and identify transactions to be cleaned or written off
  • Ensure all important documents for their assigned accounts are filed accordingly
  • Manage assigned accounts’ credit limit and balance exposure
  • Responsible for assisting or contributing to the weekly cash forecasting information
  • Apply debits to credits and transfer between parent and child accounts
  • Send Customer statements and invoices as required. Notify IT for Invoices not received by customers and sent EDI
  • Ensure the account set up is accurate and changes properly noted
  • Professionally dealing with internal and external contact on issues causing additional work to manage timely payment and resolution on customer deductions
  • Assist and other AR Administrator and Manager as required
  • Responsible for adhoc requests by Management as required
  • Responsible for showing initiative to work effectively and efficiently with other departments to create an organization –wide culture of team-work and best practices
  • Responsible for insuring Process Docs for assigned Accounts are up to date

Key Competencies:

Personal Effectiveness

  • Excellent verbal and written communication skills
  • Dedication and strong work ethic
  • Exceptional interpersonal skills, with a focus on client service
  • Proven leadership
  • Positive team player
  • Demonstrated strong organizational skills and excellent attention to detail
  • Requires little supervision on routine tasks
  • Able to prioritize multiple assignments simultaneously
  • Excellent client service skills, with the desire and ability to understand the clients' businesses
  • Technical Skills

    • Oracle/Great Plains
    • Experience using AR Portals preferred ie. Retail Link or any other
    • Proficiency in MS OFfice (Excel, Word, Outlook)


    • Degree or diploma in Business with a major in Accounting
    • Minimum 2+ years’ experience in accounting or AR role
    • CCP certification or enrollment in CCP program is considered an asset
    • Solid understanding of the entire Sales, Receivables, Receipts cycle and its interrelationship with logistics
    • Strong knowledge of basic accounting skills and knowledge of reconciliations and analysis
    • Strong analytical and problem-solving skills with the ability to make effective decisions and recommendations