AR/AP Manager - Mississauga, Ontario

AHK Accounting Recruiters
Job Type : Full Time
Mississauga, Ontario

Reporting to the Controller, the Manager will lead the Accounts Receivable and Payable teams to ensure the day-day functions are performed within the established guidelines, resolves issues with customers and vendors and escalates matters as required. The successful candidate will manage relationships both internal and external departments and customers to ensure timely payment on account balances and vendor payments are made in accordance with company process.


  • Post-secondary 3-year diploma in Finance, Accounting or Business with preference for a university degree in same
  • 7-10 years of progressive experience in accounting
  • 3-5 years managerial experience
  • Solid knowledge of both AR and AP functions within a high-volume environment
  • Duties and Responsibilities:

      Accounts Receivable

    • Enhance or establish appropriate monitoring metrics and contribute to asset-based lending reporting requirements
    • Responsible for implementing and completing the daily work by prioritizing and assigning work tasks to team, communicate expectations, monitor progress, and resolve any issues
    • Enhance or establish controls, processes and procedures
    • Direct all cash application and accounts receivable reconciliation functions
    • Streamline procedures and seek ways to improve efficiency including use of technology and appropriate payment methods
    • Active involvement in managing key accounts as appropriate
    • Ensures compliance with federal, provincial and local governments, third party contracts, credit contracts, company policy, general accounting practices (IFRS) and pre-established contracts
    • Ensure customer credit completeness and coordinate effectively with Vendor deductions and Sales Administration

      Accounts Payable

    • Invoicing, coding, batching
    • Weekly and monthly reports – aging, payables list
    • Process payments


    • Day-to-day key contact with external credit insurer
    • Model new business and busy season credit scenarios and provide input to credit insurer and internal key stakeholders as required
    • Guide credit risk management decisions, in coordination with relevant colleagues, and referral of delinquent accounts to outside collection or attorney, according to established policies and procedures
    • Provide approval for temporary credit increases
    • Ensure appropriate terms are established from outset with customers
    • Gather and submit all documents related to the letter of credit


    • Collaborates and influences other departments to make identified changes to improve DSO and bad debt write offs
    • Review A/R customer summary reports on highest risk accounts including recommendations for resolution and effectively initiate corrective actions on negative trends
    • Audit potential bad debt accounts to ensure all efforts have been taken to minimize risk of loss
    • Work closely to obtain efficiencies in all manners of acceptable payments, including lockbox set-up and electronic pay methods as well as overall accuracy of cash flow forecasting


    • Prepare and present routine and ad hoc reports for management
    • Head of customer master data management
    • Lead a diverse group of A/R Administrators and further foster team environment to achieve productivity, quality performance, and lead by example in order to create a climate that fosters high performance and job engagement
    • Ensure team members are appropriately trained and receive regular coaching and feedback
    • Ensure the Company’s policies and procedures are followed
    • Forge excellent customer relationships (through handling escalated complaints) and build communication channels across stakeholder group

    Key Competencies:

      Personal Effectiveness

    • Excellent verbal and written communication skills
    • Must be fluently bilingual (Spanish / English), both verbal and written
    • Dedication and strong work ethic
    • Exceptional interpersonal skills, with a focus on client service
    • Proven ability to respond well under pressure, stay organized, meet deadlines and handle multiple priorities in a fast-paced environment
    • Proven leadership
    • Excellent attention to detail in tasks, analytics, and reporting
    • Demonstrated strong organizational skills and excellent attention to detail
    • Able to prioritize multiple assignments simultaneously
    • Excellent client service skills, with the desire and ability to understand the clients' businesses

      Technical Skills

  • Experience using SAP or ERP system
  • Proficiency in MS Office (Excel, Word, Outlook)
  • Experience using AR Portals preferred ie. Retail Link or any other
  • AHK